Features
Customer Feedback Tools
Make customer feedback work for your business by collecting, managing and promoting feedback and reviews.
Over 77% of online shoppers turn to consumer reviews when making a purchasing decision. Research also shows that when customers are prompted for feedback they leave more of it and it is generally positive.
RatePoint's customer feedback tools include:
- Our dynamically generated site seal
- E-mail review request tools
- Feedback buttons for your website and links to place on your invoices, business cards and letters to ask for feedback
Submitting a review is easy for your customers, and is authenticated by RatePoint's unique verification methods.
The customer feedback tools make it easy for your business to efficiently collect authentic feedback from your customers and promote it directly on your website.
In addition, RatePoint's Dispute Resolution System gives you the opportunity to fix problems fast, before any negative customer feedback experience can damage your online reputation.
Contact Us
Call: 1.888.777.1636
E-mail: info@ratepoint.com
Feature Highlights:
- Simple review process for customers
- Authenticated by e-mail and phone
- Leverage our e-mail request tools and e-mail marketing to proactively reach out to customers
- Integrated into site seals and surveys
- Dispute resolution to resolve negative reviews before they hit the Web
